This Privacy Policy sets out how we use and protect the information that users provide to us when using our online store. OÜ alizone is committed to protecting the privacy of users and confirms that any user data requested on the website will only be used in accordance with these privacy terms.
Responsibility for collected personal data
OÜ alizone is responsible for the collection and control of personal data provided by the user. When collecting and controlling personal data, we adhere to the Estonian Personal Data Protection Act and Directive 95/46/EC of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data and on the free movement of such data.
Personal data collected
OÜ alizone collects personal data that the user provides, for example, when placing an order or contacting customer service.
The personal data collected includes:
- Name
- Date of birth
- Address
- Phone number
- Other information relevant to customer surveys, giveaways, and/or offers
We use the collected personal data and information for the following purposes:
- Internal record keeping
- Creating and managing a customer user account on the aliZone OÜ website
- Processing orders submitted through the website
- Providing order and delivery status updates
- Contacting the user in case of order or delivery issues
- Responding to user inquiries
- Informing the user about new or changed services
- Direct marketing
- Notifying giveaway winners
- Performing analyses to provide the user with suitable offers and information
- Sending surveys to offer users the opportunity to influence and improve our service
- Improving service delivery systems
- Preventing improper use of our service
The email address and phone number are used to send direct marketing messages if the customer has given their consent. If the customer does not wish to receive direct marketing messages, they should select the corresponding link in the footer of the email or contact customer support at info@agrozone.ee
Security
We ensure the protection of users’ personal data. To prevent unauthorized access to or disclosure of personal data, we have implemented appropriate physical, technological, and administrative measures. Access to modify and process data is restricted to authorized persons only.
OÜ alizone is the data controller and transfers the personal data necessary for making payments to the authorized processor Montonio OÜ.
Control of personal data
We do not sell or disclose user personal data to third parties without the consent of the data owner or a legal obligation to do so.
The user has the right to request information regarding the data collected about them at any time. Providing information about the data collected about them is free of charge for the user. If the personal data is incorrect or irrelevant, the user has the right to request the correction or removal of the information. We cannot remove data if it is subject to a legal retention requirement or if it is necessary for the collection of claims arising from a contract.
We may use personal data to send the user third-party offers that we believe may be of interest to the user.
Privacy policy terms and changes
We have the right to change the privacy terms as necessary. By using our website, you confirm that you have read and agree to these terms. To stay informed about changes made to the privacy terms, please visit our website.
For any questions or concerns regarding the privacy policy or data processing, please contact us at info@agrozone.ee
Business name: OÜ alizone