Privacy policy

This Privacy Policy sets out how we use and protect the information that users provide to us when using our online store. OÜ alizone undertakes to protect the privacy of users and we confirm that we will use the user data requested on the website only in accordance with these privacy terms and conditions.

Responsibility for the personal data we collect

OÜ alizone is responsible for collecting and verifying the personal data provided by the user. When collecting and verifying personal data, we are guided by the Estonian Personal Data Protection Act and Directive 95/46/EC of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data and on the free movement of such data.

Personal data we collect

OÜ alizone collects personal data, which the user transmits, for example, when placing an order, or by contacting customer service.

The personal data we collect includes:

• Name
• Birth date
• Address
• E-mail
• Telephone number
• Other information that is relevant to customer surveys, raffles and/or offers

We use the personal data and information we collect for the following purposes:

• Internal records
• creating and managing a customer’s user account on the website of aliZone OÜ
• Processing of orders placed through the website
• Forwarding orders and delivery status
• Contact a user when order or delivery issues occur
• Responding to user inquiries
• Informing the user about new or changed services
• Direct marketing
• Informing the winners of the raffles
• Carrying out analyses to provide the user with suitable offers and information
• Providing surveys to provide users with the opportunity to influence and improve our service
• Improvement of service delivery systems
• Preventing improper use of our service

The e-mail address and phone number are used to send direct marketing messages if the customer has given the respective consent. If the customer does not wish to receive direct marketing messages, they must select the corresponding link in the footer of the e-mail or contact customer support info@agrozone.ee

Security

We ensure that users’ personal data is protected. To prevent unauthorized access to or disclosure of personal data, we have taken appropriate physical, technological and administrative measures. Only authorized persons have access to modify and process the data.

OÜ alizone is the chief processor of personal data, forwards the personal data necessary for making payments to the authorized processor Montonio OÜ.

Control of personal data

We do not sell or disclose the user’s personal data to third parties without the consent of the owner of the personal data or without a legal obligation.
The user has the right to ask for information about the data collected about him at any time. The release of information about the data collected about him is free of charge for the user. If the personal data is incorrect or irrelevant, the user has the right to ask for the information to be corrected or removed. We cannot remove data if it is subject to a statutory storage requirement or is necessary for the recovery of claims arising from the contract.
We may use personal data to provide the user with third-party offers that we find interesting to the user.

Privacy Policy Terms and Changes

We have the right to change the privacy policy if necessary. By using our website, you confirm that you have read and agree to these terms and conditions. To keep up to date with changes to the Privacy Policy, please visit our website.
If you have any questions or concerns about the privacy policy or data processing, please contact us at info@agrozone.ee

Business name: OÜ alizone